RETURNS & REFUNDS
Our Terms & Conditions.
Returns and refunds are accepted within 30 days of purchasing and issues refunded less our postage cost in the following cases:
Items have not been used and are contained within the original packaging. Any signs of usage will nullify the claim for a refund. In the case of the Brazilian Treatment kits if more than 10% of the product has been used no refund will be issued. We say 10% as it is expected that a skin and hair strand test has been performed as advised on the instructions.
Returns and refunds are accepted within 30 days of purchasing and issues refunded less our postage cost in the following cases:
Items have not been used and are contained within the original packaging. Any signs of usage will nullify the claim for a refund. In the case of the Brazilian Treatment kits if more than 10% of the product has been used no refund will be issued. We say 10% as it is expected that a skin and hair strand test has been performed as advised on the instructions.
